Developing Quality Control Handbooks for Water and Wastewater Treatment

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This section provides a step by step discussion regarding the development of a Quality Control Handbook for a water or wastewater treatment plant. A workshop format has been chosen for the development of the handbook in order to channel the multiple knowledge inputs needed for it. For a proper. The workshop format targets participants coming from water or wastewater treatment facilities. These participants are expected to be knowledgeable of the operational activities of the plant and able to share their actual experiences. The successful implementation of this handbook depends on the creation of a setting in which the employees themselves act as both teachers and students. Active participation is a key success factor, and practical demonstrations are necessary to supplement the theoretical aspects. The workshop format can be easily replicated and as such, helps facilitate the development of operating manuals in other water treatment facilities or water companies. Once completed, these manuals may be used to define the required skills of the operating personnel and may also be used for actual on-the-job training. The handbook is to be finalized after successful completion of four group sessions.


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